Lead Generation – Student Information Hotline & Student Technology Service Officer (Bilingual)

Contact North | Contact Nord

Exiting Career opportunity

Join Our Dynamic Team!

  • Full-time, permanent position
  • Attractive compensation & benefits package
  • Home office based
  • Part of a team of dedicated processionals making a difference in the lives of others
  • Opportunities for professional development in a supportive environment


  • A college or university credential in a relevant field
  • 3-5 years of experience and developed skills in an administrative and customer service focused setting
  • Proven experience and ability to engage with students and potential students
  • Proven strong technology skills and a high level of proficiency with the Microsoft Office suite of applications and Client Relationship Management (CRM) software
  • Strict adherence to processes and attention to detail
  • Intermediate to advanced bilingual proficiency in English and French (verbal and written) is required
  • Ability to work independently and collaboratively in a team environment

Your challenging and rewarding responsibilities

  • Be the first point of contact for students/potential students accessingContact North l Contact Nord’s host of free services
  • Enter each client in the Client Relationship Management (CRM) program
  • Transfer the client to the supporting Education & Training Advisor
  • Manage the application and approval process, including capturing any registrations, for the Student Technology Service program
  • Report on the total number of requests for services handled for Lead Generation – Student Information Hotline and Student Technology Service

Why choose Contact North | Contact Nord as your employer?

Contact North | Contact Nord stands out as an employer of choice due to our competitive compensation, and a supportive work environment.Our employees enjoy:

  • A starting wage of $21.73 per hour, recognizing the value and skills you bring to our team
  • A comprehensive benefits package, supporting your health and well-being.
  • Participation in an Employer/Employee Group RRSP with matching contributions, ensuring your financial security
  • 15 days of accumulated paid vacation annually, allowing you to recharge
  • Continuous support and opportunities for professional development, helping you grow within your career

How to apply

If you are ready to embark on a rewarding career that combines your passion for helping others, your sales and community engagement skills, we invite you to apply online at: https://contactnorth.ca/jobs

Apply now and be a part of something truly meaningful!


Full – Time


Home Office

Closing Date

Open Until Filled



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