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About Contact North | Contact Nord

Contact North | Contact Nord increases the number of underserved Ontario residents who take online programs and courses from Ontario’s colleges, universities, Indigenous institutes, and other providers while remaining in their community. We recruit and provide free support services to students in 1,500+ communities, in person at locations across the province, or by phone, email, live chat or virtually. Our services are available in English and French.

We respond to 1.7 million+ requests per year from Ontarians and provide five free local support services for Ontario students:

- Information on available online programs and courses from Ontario’s 24 public colleges, 25 public universities, 9 Indigenous institutes, 76 district school boards, 200 literacy and basic skills providers, and 20 skills development training providers
- Help to register, information on financial aid and referrals to other local support services
- Technology and support services:
- IT Technical Hotline
- Student Technology Loan Service (laptops and Internet)
- Use of computers and Internet
- Use of web conferencing platforms

We provide five free local support services for Ontario’s education and training providers:

- Province-wide student recruitment campaigns in 1,500+ Ontario communities
- Local support services for students
- Identification of local education and training needs
- Digital and technology platform services
  - - IT Technical Hotline
    - Digital and technology platform training for faculty and instructors
    - Faculty and instructor resources at teachonline.ca
- Information on the latest trends, best practices, training opportunities, and teaching resources in online and distance learning on teachonline.ca

Our local staff in our online learning centres located in communities across Ontario deliver these services in English and French.

Our province-wide Student Information Hotline and our studyonline.ca / etudiezenligne.ca and e-channel.ca / apprentissageenligne.ca portals, provide information and resources for students and prospective students.

Our portals support 1.7 million+ pageviews and 350,000+ visitors per year.

Corporate Information

- Established by the Government of Ontario in 1986.
- Incorporated as a not-for-profit corporation headquartered in Thunder Bay and governed by a volunteer Board of Directors comprised of individuals from Ontario’s public colleges, universities, district school boards, Indigenous communities, Francophone communities and public members.
- Receives annual funding from the Government of Ontario through the Ministry of Colleges and Universities continuously since 1986. The current amount is $10.5 million.

About Contact North | Contact Nord

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