About Us

About Contact North | Contact Nord

Contact North | Contact Nord helps Ontarians, especially those in small, rural, northern, and remote areas, access the online education and training they need to get or retain a job, earn a promotion, or advance their career without having to leave their communities.

To accomplish this, we:

  1. Provide direct, personalized, one-on-one, and local help to Ontarians to find and register in online programs and courses at the basic skills, secondary, and post-secondary levels that meet their needs and interests. We also offer support services to help Ontarians succeed in their online education or training.
      • Information on online programs and courses from Ontario’s colleges, universities, Indigenous institutes and other education and training providers
      • Help to register
      • Information on financial aid
      • Laptop Loaner Service
      • Troubleshooting and solving technical problems
      • Use of web conferencing platform
      • studyonline.ca
      • e-Channel.ca
  1. Help Ontario education and training providers recruit students for their online programs and courses, provide technology platforms to deliver their programs and courses, and share resources and best practices for their faculty and instructors who teach online.
  1. Develop and test new technologies that support education and training and share them with students, faculty, instructors, and other teaching and training professionals in Ontario, across Canada, and around the world.
All Contact North | Contact Nord services are free and offered in English and French.
Annual Results
      • Fulfills over 1 million service requests
      • Helps 18,000+ online learners across Ontario
      • Generates 20,000+ registrations in online programs and courses
      • Reaches out to residents in 1,500+ Ontario communities, especially in small, rural, northern and remote areas
      • Operates 200+ local access points across Ontario
Corporate Information
      • Established by the Government of Ontario in 1986.
      • Incorporated as a not-for-profit corporation headquartered in Thunder Bay and governed by a volunteer Board of Directors comprised of individuals from Ontario’s public colleges, universities, district school boards, Indigenous communities, Francophone communities and public members.
      • Receives annual funding from the Government of Ontario through the Ministry of Colleges and Universities continuously since 1986. The current amount is $10.5 million.