Exiting Career opportunity

Join Our Dynamic Team!

Bilingual Student Services Officer

• Full-time, permanent position
• Attractive compensation & benefits package
• Home-based office based
• Part of a team of dedicated processionals making a difference in the lives of others
• Opportunities for professional development in a supportive environment

Requirements

• A college or university credential in a relevant field
• 3-5 years of experience and developed skills in an administrative and customer service focused setting
• Proven experience and ability to engage with students and potential students
• Proven strong technology skills and a high level of proficiency with the Microsoft Office suite of applications and Client Relationship Management (CRM) software
• Strict adherence to processes and attention to detail
• Intermediate to advanced bilingual proficiency in English and French (verbal and written) is required
• Ability to work independently and collaboratively in a team environment

Your challenging and rewarding responsibilities

• Be the first point of contact for students/potential students accessing Contact North l Contact Nord’s host of free services via phone, email, live chat and Zoom
• Manage clients in the Client Relationship Management (CRM) program
• Manage the application and approval process, including capturing valid and accurate registrations, for the Student Technology Service program
• Participate and contribute to daily meetings including submitting a daily report to your supervisor
• Report on the total number of requests for services handled for the Student Information Hotline and Student Technology Service

Why choose Contact North | Contact Nord as your employer?

Contact North | Contact Nord stands out as an employer of choice due to our competitive compensation, and a supportive work environment.

Our employees enjoy:

• A starting wage of $27.32 per hour, recognizing the value and skills you bring to our team
• A comprehensive benefits package, supporting your health and well-being
• Participation in an Employer/Employee Group RRSP with matching contributions, ensuring your financial security
• 15 days of accumulated paid vacation annually, allowing you to recharge
• Continuous support and opportunities for professional development, helping you grow within your career

How to apply

If you are ready to embark on a rewarding career that combines your passion for customer service and allows you to connect with people and help them, we invite you to apply online at: https://contactnorth.ca/jobs

Apply now and be a part of something truly meaningful!

Type

Full – Time

Location

Home Office

Closing Date

Open Until Filled

Bilingual

Yes