
Contact North | Contact Nord is seeking a positive, energetic and organized individual to fill the following part-time position:
Student Recruitment & Services Representative
Reporting to the Education & Training Advisor, the Student Recruitment & Services Representative position is based out of our Attawapiskat First Nation online learning centre. The successful candidate will:
Job Description
- Help achieve annual registration target by spending at least 40% of the time directly generating registrations from residents in the communities I the assigned territory in online programs and courses offered by Ontario education and training providers
- Prepare and maintain the online learning centre to support students
- Provide technical support to students working from the online learning centre and from home
- Enter and update complete, accurate data in the customer relationship management (CRM) tool, ensuring all required fields are populated on a daily basis
- Coordinate logistics and supervise exams
- Offer encouragement and support to students to complete their current course and register in more courses as part of completing a program or furthering their education and training
- Submit a daily report listing the number of registrations generated and entered in the CRM, number of exams invigilated, number of follow-ups completed with clients, number of new clients responded to, number of referral partners contacted and responded to, specific steps taken to support clients attending the online learning centre, any major issues and how they were resolved, complaints and how they were handled. Flag any urgent or time-sensitive issues to the ETA. All timecard entries must be made on date worked.
Qualifications
- Help achieve annual registration target by spending at least 40% of the time directly generating registrations from residents in the communities I the assigned territory in online programs and courses offered by Ontario education and training providers
- Prepare and maintain the online learning centre to support students
- Provide technical support to students working from the online learning centre and from home
- Enter and update complete, accurate data in the customer relationship management (CRM) tool, ensuring all required fields are populated on a daily basis
- Coordinate logistics and supervise exams
- Offer encouragement and support to students to complete their current course and register in more courses as part of completing a program or furthering their education and training
- Submit a daily report listing the number of registrations generated and entered in the CRM, number of exams invigilated, number of follow-ups completed with clients, number of new clients responded to, number of referral partners contacted and responded to, specific steps taken to support clients attending the online learning centre, any major issues and how they were resolved, complaints and how they were handled. Flag any urgent or time-sensitive issues to the ETA. All timecard entries must be made on date worked.
Compensation & Benefits
$16.00 per hour plus vacation pay and statutory holiday pay
Hours of Work
Part-time, flexible hours, which may include evening and weekends based on the online learning centre’s requirements
How to Apply
Type
Part-TimeLocation
Attawapiskat First NationClosing Date
Open Until Filled